Privacy Policy

Welcome to No Doc Import (“we,” “our,” “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. 📋 Information We Collect

We collect different types of information depending on how you interact with our website.

🧾 Personal Information

When you place an order or register, we may collect:

• Full Name
• Phone Number
• Email Address
• Billing & Shipping Address

🏢 Business Information (For B2B Users)

• Company Name
• GST Number (if applicable)
• Business Address
• Any documents submitted for verification

💻 Technical Data

• IP address
• Browser type
• Device information
• Cookies and usage data

2. 🎯 How We Use Your Information

We use your data for the following purposes:

🛒 Order Processing

• To process and manage orders placed without advance payment
• To coordinate delivery and logistics

🔍 Verification & Fraud Prevention

• To verify customer identity
• To prevent fake or fraudulent orders (important for our “No Advance Payment” model)

👤 Account Management

• To approve or reject B2B registrations
• To manage user roles and pricing access

📢 Communication

• Order confirmations
• Delivery updates
• Customer support
• Promotional offers (optional)

📈 Improvement

• To analyze website usage and improve services

3. 🍪 Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience
• Store login sessions
• Track website performance

You can disable cookies in your browser settings, but some features may not work properly.

4. 🔄 Sharing of Information

We do NOT sell your personal data.

We may share your information only with:

🚚 Service Providers

• Courier and logistics partners
• Payment collection partners (if applicable)

🧑‍💻 Technical Partners

• Website hosting providers
• Analytics tools

⚖️ Legal Authorities

• When required by law or to protect our rights

5. 🔐 Data Security

We take reasonable security measures to protect your data:

• Secure servers
• SSL encryption
• Restricted access to sensitive data

However, no system is 100% secure, and we cannot guarantee absolute security.

6. 🧾 Data Retention

We retain your information:

• As long as your account is active
• As needed for legal, tax, and business purposes

You can request deletion of your data anytime (subject to legal requirements).

7. 👤 User Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

To exercise these rights, contact us at the details below.

8. 🔑 B2B Account Privacy

For B2B users:

• Submitted business details are used only for verification
• Approval/rejection is at our discretion
• Data is kept confidential and not shared publicly

9. ⚠️ Special Note on “No Advance Payment” Orders

Since we allow orders without upfront payment:

• We may use your data to:
  • Verify authenticity
  • Contact you for confirmation
• Suspicious activity may lead to:
  • Order cancellation
  • Account suspension

10. 🌐 Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. 👶 Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children.

12. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

13. 📞 Contact Us

If you have any questions about this Privacy Policy, contact us:

• 📧 Email: contact@nodocimport.com